Privacy Policy

1. Introduction

Trudelo LLC ("Trudelo," "we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at trudelo.com, interact with our services, apply for employment, or subscribe to our communications. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect the following categories of personal information:

a. Information You Provide Directly

• Job Applicants: Name, email address, phone number, position of interest, work experience, driver's license status, CDL status, available start date, and any information you include in your application message.
• Notification Subscribers: Name, email address, and/or mobile phone number, along with communication preferences and explicit consent records.
• Contact Inquiries: Name, email address, phone number, and any information provided in your message to us.

b. Information Collected Automatically

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring URLs
• Date and time of visits

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and evaluate job applications and contact applicants regarding employment opportunities
• To send SMS and/or email notifications you have opted into, including delivery updates, service alerts, and company announcements
• To respond to your inquiries and provide customer support
• To improve, operate, and maintain our website and services
• To comply with applicable laws and regulations
• To detect, prevent, and address technical issues, fraud, or abuse
• To analyze usage trends and optimize our services

4. Legal Basis for Processing (CCPA / California Residents)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you, the sources from which we collected it, and the purposes for which we use it.
• Right to Delete: You may request that we delete personal information we have collected about you, subject to certain exceptions (e.g., completing a transaction, complying with legal obligations).
• Right to Opt Out of Sale: Trudelo does not sell personal information as defined under the CCPA. We do not sell or rent your personal data to third parties for their marketing purposes.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
• Right to Correct Inaccurate Information: You may request that we correct inaccurate personal information we maintain about you.

To exercise any of these rights, contact us at vlad@trudelo.com or write to us at the address below. We will respond to verified requests within 45 days.

5. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to unaffiliated third parties for their own marketing purposes. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted vendors and partners who assist in operating our website, sending communications, or conducting business — for example, SMS platform providers, email services, and application management tools. These providers are contractually obligated to keep your information confidential and use it only for the purpose of providing services to us.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal process, such as a court order or government investigation.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change via email or a prominent notice on our website.
• With Your Consent: We may share information with third parties when you have given us express consent to do so.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Job application data is retained for up to 2 years from the date of submission. Communication subscription data is retained until you request deletion or opt out. Automatically collected data may be retained in aggregate, anonymized form indefinitely.

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly if you disable cookies.

8. Security

We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. These measures include encryption in transit, access controls, and secure data storage. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

9. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will promptly delete that information. If you believe we may have inadvertently collected information from a child, please contact us immediately at vlad@trudelo.com.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of every website you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last updated" date at the top of this page. For material changes, we will provide more prominent notice, such as an email notification to affected users. We encourage you to review this policy periodically.

12. How to Exercise Your Rights / Contact Us

To exercise your privacy rights, submit a data deletion request, or for any questions about this Privacy Policy, please contact us using the information below. We will verify your identity before processing requests and respond within the timeframes required by applicable law.

California residents may also file a complaint with the California Privacy Protection Agency (CPPA) at cppa.ca.gov if they believe their rights have been violated.